{"id":6398,"date":"2022-06-01T07:30:36","date_gmt":"2022-06-01T05:30:36","guid":{"rendered":"https:\/\/parm.com\/?p=6398"},"modified":"2026-03-02T16:07:23","modified_gmt":"2026-03-02T15:07:23","slug":"data-driven-sales-2","status":"publish","type":"post","link":"https:\/\/new-site.parm.com\/en\/data-driven-sales-2\/","title":{"rendered":"Data-Driven Sales"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h1>Sales 4.0<\/h1>\n<p><span style=\"font-size: large;\">How data-driven sales helps you to become more successful.<\/span><\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/new-site.parm.com\/wp-content\/uploads\/2022\/06\/Post_BI_Sales.jpg\" alt=\"Business Intelligence in Sales - Using Data to Better Understand Customer Needs\" title=\"Post_BI-Sales\" width=\"2500\" height=\"1313\" srcset=\"https:\/\/new-site.parm.com\/wp-content\/uploads\/2022\/06\/Post_BI_Sales.jpg 2500w, https:\/\/new-site.parm.com\/wp-content\/uploads\/2022\/06\/Post_BI_Sales-1280x672.jpg 1280w, https:\/\/new-site.parm.com\/wp-content\/uploads\/2022\/06\/Post_BI_Sales-980x515.jpg 980w, https:\/\/new-site.parm.com\/wp-content\/uploads\/2022\/06\/Post_BI_Sales-480x252.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2500px, 100vw\" class=\"wp-image-6406\" \/><\/span><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_pb_equal_columns et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>How well do you know your customers and their needs? Traditionally, sales depends upon on high performing employees who use their intuition and experience to win new customers and retain existing ones. Today, however, almost all companies collect extensive customer data that can also be used for sales. Data-driven sales technologies are changing the way sales teams think and work. Data can be used to create a better understanding of customers, develop optimal actions and decide on the right sales strategy. The \u201e<a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/future-of-sales-2025-why-b2b-sales-needs-a-digital-first-approach\" target=\"_blank\" rel=\"noopener\" title=\"The Gartner Future of Sales 2025\">Gartner Future of Sales 2025<\/a>\u201d shows that 60% of B2B sales organisations will move from experience- and intuition-based selling to data-driven selling by 2025. This shift in thinking is necessary because, according to the same report, 80% of all sales interactions will be digital by that time.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/new-site.parm.com\/en\/data-driven-sales-2\/#What_is_data-driven_sales\" >What is data-driven sales?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/new-site.parm.com\/en\/data-driven-sales-2\/#In_which_areas_can_data_help\" >In which areas can data help?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/new-site.parm.com\/en\/data-driven-sales-2\/#Advantages\" >Advantages:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/new-site.parm.com\/en\/data-driven-sales-2\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_is_data-driven_sales\"><\/span>What is data-driven sales?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Data-driven sales collects and uses information and data to make sales decisions. This can be customer satisfaction data, marketing actions, website behaviour, POS data, geo-data or even social media sentiment.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Customer segmentation:<\/strong> The customers of companies are individuals. However, individual customers can often be grouped into segments with different needs. The individual customer segments contain customers who are similar based on various characteristics. These can be, for example, socio- or geo-demographic characteristics, consumption tendencies, risk factors or even economic value, profitability or expansion potential. The segments that exist depend on your company and its orientation.<\/li>\n<\/ul>\n<ul>\n<li><strong>Customer Journey:<\/strong> By analysing the customer journey, you can learn what your customers' needs are, what information they require and what paths they take to get to you and make a buying decision.<\/li>\n<\/ul>\n<ul>\n<li><strong>Sales process:<\/strong> Your collected data also gives you insights into how well your sales process is working. This allows you to better advise customers in the future and adapt your process to their needs.<\/li>\n<\/ul>\n<\/div><\/div><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><em>&gt;&gt;Data-driven sales collects and uses data to understand customer needs and optimise sales decisions.&lt;&lt;<\/em><\/p>\n<\/div><\/div><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"In_which_areas_can_data_help\"><\/span>In which areas can data help?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Develop sales strategy:<\/strong> If you know your different customer segments and the customer journey as well as your sales goals, you can optimally align your sales and marketing strategy with them.<\/li>\n<p><\/p>\n<li><strong>Customer Insights:<\/strong> Your data contains all the information about the buying behaviour and structure of your customers. With this data, you can better understand your customers and their needs. This enables you to create customer profiles that help you to gain an overview of your customers' buying preferences, intentions and mood. By identifying these customer segments, you can increase customer value by targeting offers to them.<\/li>\n<p><\/p>\n<li><strong>Customer Experience:<\/strong> You can also use customer profiles to provide your customers with a personalised, customer-centric buying experience. This way, you can give them exactly the information their individual needs are asking for along their customer journey.<\/li>\n<p><\/p>\n<li><strong>Lead generation:<\/strong> As the data you collect can show you who your best customers are, you can also use it to find future leads.<\/li>\n<p><\/p>\n<li><strong>Employee development:<\/strong> Data can also help you with employee development. Not only can you see which sales representative is the best or has the highest close rates, but you can also identify where an employee has strengths and weaknesses, whether he or she might be a better fit for another role, or whether he or she needs further training.<\/li>\n<p><\/p>\n<li><strong>Customer Lifetime Value \/ sales forecasting:<\/strong> With an all-round view of your customers, you are able to make sales forecasts and maximise customer lifetime value. By analysing your sales process, you can understand what works and where adjustments are needed. Every interaction with a customer provides you with important data for this purpose.<\/li>\n<p><\/p>\n<li><strong>Up-Selling and Cross-Selling:<\/strong> The data you collect also tells you how useful a product or service is, as well as who is buying your solution and who is not. This allows you to improve your offer and adapt it to the respective customers. Up-selling and cross-selling opportunities often arise in this way.<\/li>\n<p><\/p>\n<li><strong>Churn-Prediciton:<\/strong> Business Intelligence allows you to predict customer churn. This way, your sales team can take countermeasures.<\/li>\n<\/ul>\n<\/div><\/div><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"Advantages\"><\/span>Advantages:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>By using your collected data, your sales team can:<\/p>\n<ul>\n<li>make optimal decisions<\/li>\n<li>increase sales performance<\/li>\n<li>improve the sales experience for customers<\/li>\n<li>boost sales<\/li>\n<li>improve products<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_4 et_pb_row et_block_row\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Business intelligence gives you important insights into the world of your customers and your sales. In this way, you can not only increase your turnover, but also improve your products and services as well as your sales strategy.<\/p>\n<p>BI software makes it easier for you to analyse data, identify customer segments or even calculate sales forecasts. It also allows you to link data from a wide variety of sources, such as your CRM system or website analytics, to gain further important insights.<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_5 et_pb_row et_block_row\"><div class=\"et_pb_column_5 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Weitere Informationen \u00fcber die Business Intelligence Software myPARM BI<span style=\"font-size: x-small;\"><sup>act<\/sup><\/span>:<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"https:\/\/new-site.parm.com\/myparm-bi\/\" target=\"_blank\">Mehr Infos<\/a><\/div><\/div><div class=\"et_pb_column_6 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>M\u00f6chten Sie\u200b myPARM BI<span style=\"font-size: x-small;\"><sup>act<\/sup><\/span> in einer Demonstration kennenlernen? Dann vereinbaren Sie gleich einen Termin!<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"https:\/\/calendly.com\/parmag\/myparm-biact-webdemo\" target=\"_blank\">Termin vereinbaren<\/a><\/div><\/div><\/div><div class=\"et_pb_row_6 et_pb_row et_block_row\"><div class=\"et_pb_column_7 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><div class=\"shariff shariff-align-flex-end shariff-widget-align-flex-start\" style=\"display:none\"><ul class=\"shariff-buttons theme-round orientation-horizontal buttonsize-medium\"><li class=\"shariff-button facebook shariff-nocustomcolor\" style=\"background-color:#4273c8\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fnew-site.parm.com%2Fen%2Fdata-driven-sales-2%2F\" title=\"Bei Facebook teilen\" aria-label=\"Bei Facebook teilen\" role=\"button\" rel=\"nofollow\" class=\"shariff-link\" style=\"; 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